How long does ck99 account verification take?

Usually it takes 5 to 15 minutes. If the photo is clear, it matches quickly. If in doubt, the Dhaka support team asks for additional information.

Which documents need to be submitted?

National ID, mobile number in your name, and a clear selfie are required. Matching address makes it easier.

When does the money show up after deposit?

In most cases it shows within a few minutes. Updates come quickly via bKash, Nagad, and Rocket.

What should I do if the withdrawal request gets

First check that profile information matches. Then send a screenshot to support, and write the reference number.

There are live chat, tickets, and email. Even at night, Dhaka users usually get quick replies.

ck99 Help FAQ: Account, deposit, withdrawal, assistance

This ck99 Help FAQ page has 8 small, clear answers for Dhaka users showing how to use bKash, Nagad, and Rocket directly now

ck99 APK download Read ck99 Guide

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ck99 Help FAQ in brief

Here are 261+ titles, access from 25 countries, and support since 2015; questions kept short for quick reading on mobile devices.

Account

Profile verification, name match, and 2-step checks are here

Deposit

See when updates arrive with bKash, Nagad, and Rocket

Withdrawal

What information is needed if a withdrawal request is stuck

Support

Live chat, tickets, and emails all in place

ck99 Help FAQ: 8 quick answers

How long is account verification?

Typically 5 to 15 minutes; if the photo is blurry, time increases; clear selfies sent from Dhaka pass quickly.

Which documents are

National ID, name, birth date, and a clear selfie; if information matches, progress occurs in one go.

Does verification run

Yes, requests take 24 hours; still after 11 PM, it may take 10 more minutes to respond.

Does it work on mobile?

Android 8+ phones run easily; on older devices, enable APK install permission once.

What happens if the network

Pages load on 2G or weak 3G; with WiFi, image uploads become even faster and smoother.

If deposits are not

Check the reference number, then send a screenshot; updates arrive within 3 minutes on bKash, Nagad, and Rocket.

Withdrawal stuck?

Check if the profile name and number match, then open a ticket with support; if information is wrong, the request stops.

Where to find help?

Live chat, email, and tickets are available; users from Dhaka, Chattogram, and Sylhet usually use those three most.

Document list: 4 essential items

Check this list first; if the 4 items are correct, verification ends with less hassle

National ID

Name, birth date, and picture must be clear

Selfie

Take a photo where the face is fully visible; retake if shadowed

Mobile number

Using a number in your name yields faster support

Transaction reference

Store deposit or withdrawal numbers for later use if questions arise

ck99 Guide: Start in 3 steps

Get APK

Download ck99 APK and keep it on your phone; Android devices require unknown sources permission.
Set up account

Name, number, and basic information are filled in 2 minutes; then submit verification
Get help

If you have questions, write to support; answers arrive within 10 minutes

User's 4 small notes

Verification steps are clear; 10 minutes to know what to provide

Rafi Dhaka

Provide a bKash reference, response is quick

Tania Chittagong

Deposited via Rocket, seen within 3 minutes

Sabbir Sylhet

Tickets can be opened at night too; I got the answer by dawn

Mehazabin Khulna

Get direct help, and open the APK

If the last question is present, write it now; ck99 Help FAQ not met, go to the help page or download the APK and view the account

Quick contact

Send one screenshot in live chat; including the ticket reference number speeds things up

Open contact page

Open app

bKash, Nagad, and Rocket users can verify information from the app

Download ck99 App